Accessibility arrangements

Publication of accessibility arrangements for the TLV2GO office at 39 Montefiore Street in Tel Aviv and its buildings.

It should be noted that there is a public reception in the office only.

Details of the office’s physical accessibility arrangements:

Disabled parking – none

Ways of access – yes

Entrances – yes

Waiting areas – yes

Entrance desk / service / intelligence – yes

Disabled services – yes

Elevators – yes

Technological aids for the hearing impaired – none

Technological aids for the visually impaired – none

Accessibility of the call center – 073-7971117 extension 1

Alternative phone contact methods – e-mail: [email protected]

Employee training for accessible service – yes

Information in accessible formats, accessible publications – yes

Accessible service procedures: such as assistance in filling out forms, service animals, exemption from queuing and more – yes

Details of the physical accessibility arrangements of the buildings:

29 Allenby St., Tel Aviv:

Disabled parking – none

Ways of access – yes

Entrances – yes

Waiting areas – none Entrance desk / service / intelligence – none

Disabled services – none

Elevator – yes

52 Allenby St., Tel Aviv:

Disabled parking – none

Ways of access – yes

Entrances – yes

Waiting areas – none

Entrance desk / service / intelligence – none

Disabled services – none

Elevator – yes

107 Ben Yehuda Street, Tel Aviv:

Disabled parking – none

Ways of access – yes

Entrances – yes

Waiting areas – none

Entrance desk / service / intelligence – none

Disabled services – none

Elevator – yes

185 Ben Yehuda Street, Tel Aviv:

Disabled parking – none

Ways of access – yes

Entrances – yes

Waiting areas – none

Entrance desk / service / intelligence – none

Disabled services – none

Elevator – yes

288 Dizengoff, Tel Aviv:

Disabled parking – none

Ways of access – yes

Entrances – yes

Waiting areas – none

Entrance desk / service / intelligence – none

Disabled services – none

Elevator – yes

11 Zerubbabel, Tel Aviv:

Disabled parking – none

Access ways – none

Entrances – none

Waiting areas – none

Entrance desk / service / intelligence – none

Disabled services – none

Elevator – yes

Nachalat Binyamin 9, Tel Aviv:

Disabled parking – none

Ways of access – yes

Entrances – none

Waiting areas – none

Entrance desk / service / intelligence – none

Disabled services – none

Elevator – none

Nachalat Binyamin 41, Tel Aviv:

Disabled parking – none

Ways of access – yes

Entrances – yes

Waiting areas – none

Entrance desk / service / intelligence – none

Disabled services – none

Elevator – yes

32 Pinsker, Tel Aviv:

Disabled parking – none

Access ways – none

Entrances – none

Waiting areas – none

Entrance desk / service / intelligence – none

Disabled services – none

Elevator – yes

Yavetz 5, Tel Aviv:

Disabled parking – none

Access ways – none

Entrances – none

Waiting areas – none

Entrance desk / service / intelligence – none

Disabled services – none

Elevator – yes

26 Sderot HaTamari, Eilat:

Disabled parking – none

Ways of access – yes

Entrances – yes

Waiting areas – none

Entrance desk / service / intelligence – none

Disabled services – none

Elevator – yes

Mazor 10, Jerusalem:

Disabled parking – none

Access ways – none

Entrances – none

Waiting areas – none

Entrance desk / service / intelligence – none

Disabled services – none

Elevator – yes